How we can help
We offer a wide range of services to meet the changing needs of rural and regional communities.
We can help you with:
•new claims for most Centrelink payments
•updating your information in our records
•confirming documents and supporting information, such as certifying copies of birth certificates
•access to Self Service Terminals
•help with using online accounts and Express Plus mobile apps.
We can also give you information about:
•how financial matters may impact your payments
•payment and service options to suit your needs
•rural payment entitlements for eligible farmers
•social work support and referrals.